Service and Support

Preston Mobility Customer Service and Support

As your wireless business solutions partner, Preston Mobility is proud to provide you with access to the best customer care in the wireless industry. In addition to Preston Mobility's online resources and customer support services, you will be able access Bell's full array of customer support options.

Preston Mobility Online Resources

Preston Mobility offers a full-suite of customer support resources, including:

• Ordering Products and Services
• Ordering Accessories
• Hardware Upgrade Eligibility Requests
• Service and Repair Requests
• Professional Blackberry, iPhone Repairs and Smartphone repairs
• Device-to-device contact record transfers
• Back-up and restore support options
• Device email account set-up
• Device deployment
• Technical expertise

Customer Login

Bell eCare

Bell Mobility's Corporate eCare website (Bell Business Portal) is a quick, one-stop access to convenient online services for our corporate clientele. This site allows account key contacts to manage business accounts more effectively 24 hours a day, seven days a week. There is no additional cost for this service and it enables you to manage, analyze, control and forecast mobile phone expenditures. You can conveniently self-manage your mobile accounts with instant access to view, download, and print all account information, invoices and reports.

With Bell eCare, you have access to 24/7 customer support to:

1. Reset Passwords
2. Update User Names
3. Access e-Invoices
4. Access Management Reports
5. Block Lost or Stolen Devices

Visit Bell eCare Now: https://www.interaction.bell.ca or Contact Us for service and support questions